Refund policy

DELIVERY

United Kingdom
Standard Delivery (3–5 business days)
Free on orders over £150

Express Delivery (1–2 business days)

European Union
Standard International Delivery (3–5 business days)

International
Standard International Delivery (3–5 business days)

Please note that delivery times are estimates and may vary during peak periods or customs processing.

RETURNS

Returns may be requested within 14 days of delivery.

Items must be returned in original condition, unworn, unwashed, and with all tags and packaging included.

Garments that have been altered, customised, or made-to-order are non-returnable.

Once approved, refunds will be issued to the original payment method.

For delivery or return assistance:
vanceatelier@gmail.com

VANCE Atelier